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Building a successful customer-service culture : a guide for library and information managers

2002
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Main title:
Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.
Author:
Melling, MaxineLittle, Joyce
Imprint:
London : Facet, 2002.
Collation:
xii, 212p. : ill. ; 24 cm.
Notes:
Includes bibliographical references and index.
ISBN:
97818560444931856044491
Dewey class:
025.5
Local class:
025.5
Language:
English
Subject:
Libraries and readersLibraries -- Customer services
BRN:
1594888
Bookmark link:
https://moraylibraries.spydus.co.uk/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=1594888

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Total copies: 1

Available: 1

Availability by location
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