Part 1: The ins and outs of outsourcing in today's marketplace. A quick overview of outsourcing ; Understanding what outsourcing is and isn't ; Cha-ching : the costs of outsourcing ; Determining whether your organization is ready to outsourcePart 2: Getting your outsourcing ducks in a row. Preparing your organization (and team) for outsourcing ; What to consider when outsourcing in the international arena ; Planning a sourcing strategy ; Defining your scope : what you want to outsourcePart 3: Putting outsourcing into action. Choosing service providers : the selection process ; Getting a firm grasp on pricing ; Documenting your objectives and reviewing proposals ; Negotiating with vendors and signing on the dotted line ; Implementing the transitions, transformations, and other changesPart 4: Making your outsourcing arrangements work. Governing the service and the relationship ; Communicating your outsourcing plans ; Completing or ending the job ; The ethics of outsourcingPart 5: The part of tens. Ten benefits of outsourcing ; Ten (plus one) top outsourcing mistakes and how to avoid them.

ISBN:

0470226870 (pbk)9780470226872 (pbk)

Dewey class:

658.4058

LC class:

HD2365

Language:

English

Subject:

Contracting out

BRN:

3731256