Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior
Patterson, Kerry2013
Books, Manuscripts
Retitled 'Crucial Accountability', this updated version of 'Crucial Confrontations' offers the tools for improving relationships in the workplace and in life, and resplving all these problems - permanently. It includes updated case studies and new research findings by Kerry Patterson, Joseph Grenny, Ron McMillan , and Al Switzler.
Main title:
Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior / by Kerry Patterson, Joseph Grenny, Ron Mcmillan, Al Switzler, David Maxfield.
Author:
Patterson, Kerry, authorGrenny, Joseph, authorMcMillan, Ron, authorSwitzler, Al, authorMaxfield, David, author
Edition:
2nd edition.
Imprint:
New York : McGraw-Hill, 2013.
Collation:
336 pages
Audience:
Specialized.
ISBN:
9780071829311 (pbk)
Dewey class:
302
Language:
English
Subject:
BRN:
3739629
Bookmark link:
More Information: